Guardian: A Crowd-Powered Spoken Dialog System for Web APIs

Authors

  • Ting-Hao Huang Carnegie Mellon University
  • Walter Lasecki University of Michigan
  • Jeffrey Bigham Carnegie Mellon University

DOI:

https://doi.org/10.1609/hcomp.v3i1.13237

Keywords:

crowd-powered system, dialog system, crowdsourcing

Abstract

Natural language dialog is an important and intuitive way for people to access information and services. However, current dialog systems are limited in scope, brittle to the richness of natural language, and expensive to produce. This paper introduces Guardian, a crowd-powered framework that wraps existing Web APIs into immediately usable spoken dialog systems. Guardian takes as input the Web API and desired task, and the crowd determines the parameters necessary to complete it, how to ask for them, and interprets the responses from the API. The system is structured so that, over time, it can learn to take over for the crowd. This hybrid systems approach will help make dialog systems both more general and more robust going forward.

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Published

2015-09-23

How to Cite

Huang, T.-H., Lasecki, W., & Bigham, J. (2015). Guardian: A Crowd-Powered Spoken Dialog System for Web APIs. Proceedings of the AAAI Conference on Human Computation and Crowdsourcing, 3(1), 62-71. https://doi.org/10.1609/hcomp.v3i1.13237