Vol. 41 No. 3: Fall 2020

View Vol. 41 No. 3: Fall 2020

Published: 2020-09-24

Presidential Address

Challenges of Human-Aware AI Systems AAAI Presidential Address

Subbarao Kambhampati

3-17
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Special Topic Articles

Conversational Intelligence Challenge: Accelerating Research with Crowd Science and Open Source

Mikhail Burtsev, Varvara Logacheva

18-27
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Adaptable Conversational Machines

Nurul Lubis, Michael Heck, Carel van Niekerk, Milica Gasic

28-44
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Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study

Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara

45-62
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Large Scale Personalized Categorization of Financial Transactions

Christopher Lesner, Alexander Ran, Marko Rukonic, Wei Wang

63-77
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Improving the Accuracy and Transparency of Underwriting with AI to Transform the Life Insurance Industry

Marc Maier, Hayley Carlotto, Sara Saperstein, Freddie Sanchez, Sherriff Balogun, Sears Merritt

78-93
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Articles

Scaling Up Data-Driven Pilot Projects

Mikael Berndtsson, AnnMarie Ericsson, Thomas Svahn

94-102
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Columns

The Reproducibility Crisis Is Real

Odd Erik Gundersen

103-106
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Departments

AAAI News

Carol Hamilton

107-115
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AAAI Conferences Calendar

Managing Editor

116
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