Spiro, E., Matias, J. N. and Monroy-Hernandez, A. (2021) “Networks of Gratitude: Structures of Thanks and User Expectations in Workplace Appreciation Systems”, Proceedings of the International AAAI Conference on Web and Social Media, 10(1), pp. 358-367. doi: 10.1609/icwsm.v10i1.14737.