COMPTON, R.; CHEN, J.; HABER, E.; BADENES, H.; WHITTAKER, S. ’Just the Facts:’ Exploring the Relationship Between Emotional Language and Member Satisfaction in Enterprise Online Communities. Proceedings of the International AAAI Conference on Web and Social Media, [S. l.], v. 11, n. 1, p. 500-503, 2017. DOI: 10.1609/icwsm.v11i1.14954. Disponível em: https://ojs.aaai.org/index.php/ICWSM/article/view/14954. Acesso em: 28 mar. 2024.