@article{Ferrario_Simm_Whittle_Rayson_Terzi_Binner_2021, title={Understanding Actionable Knowledge in Social Media: BBC Question Time and Twitter, a Case Study}, volume={6}, url={https://ojs.aaai.org/index.php/ICWSM/article/view/14318}, DOI={10.1609/icwsm.v6i1.14318}, abstractNote={ <p> Automatically extracting actionable knowledge from on-line social media has attracted a growing interest from both academia and the industry. However, little clarity exists in relation to what actionable knowledge is, whether it can be measured and where it is more likely to be found. This paper makes an attempt at answering the above questions by gaining a better understanding of actionable knowledge in Twitter. </p> }, number={1}, journal={Proceedings of the International AAAI Conference on Web and Social Media}, author={Ferrario, Maria Angela and Simm, Will and Whittle, Jon and Rayson, Paul and Terzi, Maria and Binner, Jane}, year={2021}, month={Aug.}, pages={455-458} }