@article{Paul_Hong_Chi_2021, title={Is Twitter a Good Place for Asking Questions? A Characterization Study}, volume={5}, url={https://ojs.aaai.org/index.php/ICWSM/article/view/14165}, DOI={10.1609/icwsm.v5i1.14165}, abstractNote={ <p> People often turn to their social networks to fulfill their information needs. We conducted a study of question asking and answering (Q&amp;A) behavior on Twitter. We found that the most popular question types were rhetorical and factual. Surprisingly, along with entertainment and technology questions, people asked personal and health-related questions. The majority of questions received no response, while a handful of questions received a high number of responses. The larger the askers&rsquo; network, the more responses she received; however, posting more tweets or posting more frequently did not increase chances of receiving a response. Most often the &lsquo;follow&rsquo; relationship between asker and answerer was one-way. We provide a rich characterization of Q&amp;A in social information streams and discuss implications for design. </p> }, number={1}, journal={Proceedings of the International AAAI Conference on Web and Social Media}, author={Paul, Sharoda and Hong, Lichan and Chi, Ed}, year={2021}, month={Aug.}, pages={578-581} }