Towards a Community Support System; Social Media Culture, Games and Planning tools

Abstract

Social media is revolutionizing social dynamics and the way people take decisions. For town planners it is important not to see social media just as a supporting tool in data gathering and qualitative analysis but to explore the emergent culture of social media and its effect on the planning processes and decision support tools. This study shows how games and gamification can be used in this new culture to stimulate issue formation and participation among communities.