YAO, R.; SONG, S.; LI, Q.; WANG, C.; CHEN, H.; CHEN, H.; ZENG, D. D. Session-Level User Satisfaction Prediction for Customer Service Chatbot in E-Commerce (Student Abstract). Proceedings of the AAAI Conference on Artificial Intelligence, [S. l.], v. 34, n. 10, p. 13973-13974, 2020. DOI: 10.1609/aaai.v34i10.7259. Disponível em: https://ojs.aaai.org/index.php/AAAI/article/view/7259. Acesso em: 15 apr. 2021.