ROY, Shourya; MARIAPPAN, Ragunathan; DANDAPAT, Sandipan; SRIVASTAVA, Saurabh; GALHOTRA, Sainyam; PEDDAMUTHU, Balaji. QA^RT: A System for Real-Time Holistic Quality Assurance for Contact Center Dialogues. Proceedings of the AAAI Conference on Artificial Intelligence, [S. l.], v. 30, n. 1, 2016. DOI: 10.1609/aaai.v30i1.9887. Disponível em: https://ojs.aaai.org/index.php/AAAI/article/view/9887. Acesso em: 23 jul. 2026.