POWELL, Michael; ROTZ, Jamison A; O’MALLEY, Kevin D. How Machine Learning Is Improving U.S. Navy Customer Support. Proceedings of the AAAI Conference on Artificial Intelligence, [S. l.], v. 34, n. 08, p. 13188–13195, 2020. DOI: 10.1609/aaai.v34i08.7023. Disponível em: https://ojs.aaai.org/index.php/AAAI/article/view/7023. Acesso em: 25 may. 2026.