Do AI Chatbot Firms Practice What They Preach?

Authors

  • Michael Moreno Digital Trade and Data Governance Hub The George Washington University
  • Susan Ariel Aaronson Digital Trade and Data Governance Hub The George Washington University co-PI NSF-NIST Trustworthy AI Institute

DOI:

https://doi.org/10.1609/aaaiss.v7i1.36867

Abstract

This study examines whether leading AI chatbot companies implement the responsible AI principles they publicly advocate. The authors used a mixed-methods approach analyzing four major chatbots (ChatGPT, Gemini, Deep Seek, and Grok) across company websites, technical documentation, and direct chatbot evaluations. We found significant gaps between corporate rhetoric and practice.
AAAI Fall Symposium 2025 Proceedings Cover

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Published

2025-11-23

How to Cite

Moreno, M., & Aaronson, S. A. (2025). Do AI Chatbot Firms Practice What They Preach?. Proceedings of the AAAI Symposium Series, 7(1), 54-62. https://doi.org/10.1609/aaaiss.v7i1.36867

Issue

Vol. 7 No. 1: Proceedings of the 2025 AAAI Fall Symposium Series

Section

AI for Social Good: Emerging Methods, Measures, Data, and Ethics