Human-Centric Teaching at Scale in Online Education through Bidirectional Feedback in Human-AI Interaction

Abstract

In online education, the nature of information presents a significant challenge. The crux of the problem is that for effective transfer of knowledge in the absence of context and non-verbal communication, meaning must be communicated in the language itself. In this work, we outline the roles that human and AI can fill to address this gap with social and technical approaches in the individual, classroom, and organizational levels of human-AI interaction. We aim to stimulate dialogue on roles in human-AI collaboration that prioritize human social norms in the design of sociotechnical systems which lead to the preservation of human-centric values.