Supporting the Digital Autonomy of Elders Through LLM Assistance

Authors

  • Jesse Roberts Tennessee Technological University
  • Lindsey Roberts Tennessee Technological University
  • Alice Reed Overton County School System

DOI:

https://doi.org/10.1609/aaaiss.v4i1.31792

Abstract

The internet offers tremendous access to services, social connections, and needed products. However, to those without sufficient experience, engaging with businesses and friends across the internet can be daunting due to the ever present danger of scammers and thieves, to say nothing of the myriad of potential computer viruses. Like a forest rich with both edible and poisonous plants, those familiar with the norms inhabit it safely with ease while newcomers need a guide. However, reliance on a human digital guide can be taxing and often impractical. We propose and pilot a simple but unexplored idea: could an LLM provide the necessary support to help the elderly who are separated by the digital divide safely achieve digital autonomy?

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Published

2024-11-08

How to Cite

Roberts, J., Roberts, L., & Reed, A. (2024). Supporting the Digital Autonomy of Elders Through LLM Assistance. Proceedings of the AAAI Symposium Series, 4(1), 182-186. https://doi.org/10.1609/aaaiss.v4i1.31792

Issue

Section

Artificial Intelligence for Aging in Place - Short Papers