Ponnusamy, P. ., Ghias, A. ., Yi, Y., Yao, B. ., Guo, C. . and Sarikaya, R. . (2022) “Feedback-Based Self-Learning in Large-Scale Conversational AI Agents”, AI Magazine, 42(4), pp. 43-56. doi: 10.1609/aaai.12025.