BEAVER, I.; MUEEN, A. On the Care and Feeding of Virtual Assistants: Automating Conversation Review with AI. AI Magazine, [S. l.], v. 42, n. 4, p. 29-42, 2022. DOI: 10.1609/aaai.12024. Disponível em: https://ojs.aaai.org/aimagazine/index.php/aimagazine/article/view/15101. Acesso em: 22 sep. 2024.