Natural Language Access to Enterprise Data

Authors

  • Ulli Waltinger Siemens AG
  • Dan Tecuci Siemens Corporation
  • Mihaela Olteanu Siemens AG
  • Vlad Mocanu Siemens AG
  • Sean Sullivan Siemens Energy Inc.

DOI:

https://doi.org/10.1609/aimag.v35i1.2502

Abstract

This paper describes USI Answers — a natural language question answering system for enterprise data. We report on the progress towards the goal of offering easy access to enterprise data to a large number of business users, most of whom are not familiar with the specific syntax or semantics of the underlying data sources. Additional complications come from the nature of the data, which comes both as structured and unstructured. The proposed solution allows users to express questions in natural language, makes apparent the system's interpretation of the query, and allows easy query adjustment and reformulation. The application is in use by more than 1500 users from Siemens Energy. We evaluate our approach on a data set consisting of fleet data.

Author Biographies

Ulli Waltinger, Siemens AG

Corporate Technology, Munich

Dan Tecuci, Siemens Corporation

Corporate Technology, Princeton

Mihaela Olteanu, Siemens AG

Corporate Technology, Brasov

Vlad Mocanu, Siemens AG

Corporate Technology, Brasov

Sean Sullivan, Siemens Energy Inc.

Orlando

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Published

2014-03-21

How to Cite

Waltinger, U., Tecuci, D., Olteanu, M., Mocanu, V., & Sullivan, S. (2014). Natural Language Access to Enterprise Data. AI Magazine, 35(1), 38. https://doi.org/10.1609/aimag.v35i1.2502

Issue

Section

Articles